Privacy Policy

Overview

LITANYN ("we," "our," or "us") operates as a stainless steel and plastic kitchenware manufacturer headquartered in Yangjiang, Guangdong, China. This Privacy Policy applies to all personal data collected through our website, inquiry forms, email communications, and business interactions with our OEM/ODM partners, buyers, and visitors.

We are committed to handling your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for European users, and other relevant international standards. By using our website or engaging with our services, you acknowledge the practices described in this policy.

Information We Collect

We collect only the data necessary to respond to your inquiries, process business relationships, and improve our services. This includes:

Information You Provide Directly

Contact details: Name, company name, job title, email address, phone number, and country.
Business inquiry content: Product specifications, order quantities, customization requirements, and any other details submitted via our contact or RFQ forms.
Communications: Emails, messages, or correspondence sent to us directly.

Information Collected Automatically

Usage data: Pages visited, time spent on site, referring URLs, and click paths.
Device and technical data: IP address, browser type, operating system, screen resolution, and language preferences.
Cookie data: Session identifiers and analytics tracking identifiers (see Cookie Policy section below).

How We Use Your Data

We use the personal data we collect for the following purposes, each grounded in a legitimate legal basis:

Business Operations

Responding to OEM/ODM inquiries, sending product catalogs, processing quotation requests, and managing ongoing business relationships.

Service Improvement

Analyzing website usage patterns to improve navigation, content relevance, and user experience for B2B visitors.

Legal Compliance

Meeting obligations under applicable law, including export compliance, trade documentation, and regulatory reporting requirements.

Communication

Sending relevant product updates, new certifications, or capacity announcements to existing contacts who have expressed interest.

We do not use your personal data for automated decision-making or profiling that produces significant legal effects.

LITANYN does not sell, rent, or trade your personal information to third parties. We may share data in the following limited circumstances:

Service providers: Trusted third-party vendors who assist with website hosting, analytics, email delivery, or CRM tools, bound by strict data processing agreements.
Legal obligations: When required by law, court order, or government authority, including customs and trade compliance requirements.
Business transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction, with prior notice provided where required.
With your consent: Any sharing beyond the above will only occur with your explicit consent.

Data Protection

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

SSL/TLS encryption for all data transmitted via our website
Access controls limiting data access to authorized personnel only
Regular review of data handling procedures and system security
Internal policies aligned with our ISO 9001 quality management framework

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use secure channels when sharing sensitive business information.

Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather anonymous analytics data. Cookies are small text files stored on your device.

Cookie Type	Purpose	Duration
Essential	Required for the website to function correctly. Cannot be disabled.	Session
Analytics	Helps us understand how visitors interact with our site using aggregated, anonymized data (e.g., Google Analytics).	Up to 2 years
Preferences	Remembers your settings and preferences (e.g., language, region) to improve your experience on return visits.	1 year
Marketing	Used to track visitors across websites for the purpose of displaying relevant B2B advertisements. Only enabled with your consent.	Up to 1 year

You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, visit aboutcookies.org.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Our general retention guidelines are:

Business inquiry records: Retained for up to 5 years to support ongoing business relationships and contractual obligations.
Website analytics data: Aggregated and anonymized data retained for up to 26 months.
Marketing communications: Until you unsubscribe or request deletion.

When data is no longer needed, we securely delete or anonymize it in accordance with our data management procedures.

Your Rights

Depending on your location, you may have the following rights regarding your personal data. Residents of the European Economic Area (EEA) are entitled to these rights under the GDPR:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete information.

Right to Erasure

Request deletion of your personal data, subject to legal retention requirements.

Right to Restrict Processing

Request that we limit how we use your data in certain circumstances.

Right to Data Portability

Receive your data in a structured, machine-readable format where technically feasible.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

To exercise any of these rights, please contact us using the details in the Contact section below. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

International Data Transfers

As a China-based manufacturer serving global B2B clients, your personal data may be transferred to and processed in countries outside your own jurisdiction, including China, the European Union, and the United States.

Where data is transferred from the EEA to countries without an adequacy decision from the European Commission, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission, or other lawful transfer mechanisms to ensure your data receives an equivalent level of protection.

Children's Privacy

Our website and services are directed exclusively at business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to us, please contact us immediately and we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy whenever you visit our website to stay informed about how we protect your information. Continued use of our website following any changes constitutes your acceptance of the updated policy.